Shipping policy

@import url('https://fonts.googleapis.com/css2?family=Playfair+Display:wght@400;500;600;700;800&family=Montserrat:wght@300;400;500;600;700;800&display=swap'); .hh-ship * { margin: 0; padding: 0; box-sizing: border-box; font-family: 'Montserrat', sans-serif; } .hh-ship { --teal: #007481; --yellow: #FFC844; --mint: #CFE6E4; --gray: #98989A; --dark: #373A36; --muted: #4A4F54; width: 100vw; margin-left: calc(50% - 50vw); margin-right: calc(50% - 50vw); padding: 50px clamp(24px, 6vw, 90px) 70px; color: var(--dark); overflow: hidden; } /* HERO */ .hh-hero { background: linear-gradient(135deg, #007481 0%, #373A36 100%); border-radius: 24px; padding: 60px 40px; text-align: center; position: relative; overflow: hidden; margin-bottom: 50px; box-shadow: 0 20px 50px rgba(0, 116, 129, 0.25); } .hh-hero::before { content: ""; position: absolute; top: -60px; right: -60px; width: 220px; height: 220px; background: rgba(255, 200, 68, 0.18); border-radius: 50%; animation: hh-float 6s ease-in-out infinite; } .hh-hero::after { content: ""; position: absolute; bottom: -80px; left: -50px; width: 200px; height: 200px; background: rgba(207, 230, 228, 0.15); border-radius: 50%; animation: hh-float 8s ease-in-out infinite reverse; } @keyframes hh-float { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-25px); } } .hh-truck { font-size: 50px; display: inline-block; animation: hh-drive 3s ease-in-out infinite; } @keyframes hh-drive { 0%, 100% { transform: translateX(0); } 50% { transform: translateX(15px); } } .hh-hero h1 { font-family: 'Playfair Display', serif; color: #fff; font-size: 46px; font-weight: 800; margin: 15px 0 10px; letter-spacing: -0.5px; position: relative; } .hh-hero p { color: var(--mint); font-size: 17px; font-weight: 400; position: relative; } .hh-divider { width: 80px; height: 4px; background: var(--yellow); border-radius: 10px; margin: 18px auto 0; position: relative; } /* GRID */ .hh-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 26px; } @media (min-width: 1180px) { .hh-grid { grid-template-columns: repeat(3, 1fr); } .hh-contact { grid-column: 1 / -1; } } .hh-card { background: #fff; border-radius: 18px; padding: 30px 28px; border: 1px solid var(--mint); box-shadow: 0 8px 25px rgba(55, 58, 54, 0.06); position: relative; overflow: hidden; transition: transform 0.4s ease, box-shadow 0.4s ease; opacity: 0; transform: translateY(30px); animation: hh-rise 0.7s forwards; } @keyframes hh-rise { to { opacity: 1; transform: translateY(0); } } .hh-card:nth-child(1) { animation-delay: 0.05s; } .hh-card:nth-child(2) { animation-delay: 0.15s; } .hh-card:nth-child(3) { animation-delay: 0.25s; } .hh-card:nth-child(4) { animation-delay: 0.35s; } .hh-card:nth-child(5) { animation-delay: 0.45s; } .hh-card:nth-child(6) { animation-delay: 0.55s; } .hh-card:nth-child(7) { animation-delay: 0.65s; } .hh-card:nth-child(8) { animation-delay: 0.75s; } .hh-card:nth-child(9) { animation-delay: 0.85s; } .hh-card::before { content: ""; position: absolute; top: 0; left: 0; width: 5px; height: 100%; background: var(--teal); transition: width 0.4s ease; } .hh-card:hover { transform: translateY(-6px); box-shadow: 0 18px 40px rgba(0, 116, 129, 0.15); } .hh-card:hover::before { width: 8px; background: var(--yellow); } .hh-head { display: flex; align-items: center; gap: 14px; margin-bottom: 16px; } .hh-num { flex-shrink: 0; width: 44px; height: 44px; background: var(--mint); color: var(--teal); border-radius: 12px; display: flex; align-items: center; justify-content: center; font-weight: 800; font-size: 18px; transition: all 0.4s ease; } .hh-card:hover .hh-num { background: var(--teal); color: #fff; transform: rotate(-8deg) scale(1.08); } .hh-card h3 { font-size: 18px; font-weight: 700; color: var(--teal); } .hh-card p { font-size: 14.5px; line-height: 1.7; color: var(--dark); font-weight: 400; } .hh-card ul { list-style: none; margin-top: 12px; } .hh-card ul li { font-size: 14px; line-height: 1.6; padding-left: 24px; position: relative; margin-bottom: 8px; color: var(--dark); } .hh-card ul li::before { content: "✓"; position: absolute; left: 0; color: var(--teal); font-weight: 800; } .hh-highlight { display: inline-block; background: var(--yellow); color: var(--dark); font-weight: 700; padding: 2px 10px; border-radius: 6px; margin-top: 8px; } /* CONTACT */ .hh-contact { grid-column: 1 / -1; background: linear-gradient(135deg, #373A36 0%, #4A4F54 100%); text-align: center; color: #fff; } .hh-contact::before { background: var(--yellow); } .hh-contact h3 { color: var(--yellow); } .hh-contact .hh-num { background: var(--yellow); color: var(--dark); } .hh-contact-links { display: flex; flex-wrap: wrap; justify-content: center; gap: 16px; margin-top: 18px; } .hh-contact-links a { display: inline-flex; align-items: center; gap: 8px; background: rgba(255,255,255,0.08); border: 1px solid rgba(255, 200, 68, 0.3); color: #fff; text-decoration: none; padding: 12px 22px; border-radius: 50px; font-size: 14.5px; font-weight: 600; transition: all 0.3s ease; } .hh-contact-links a:hover { background: var(--yellow); color: var(--dark); transform: translateY(-3px); } /* RESPONSIVE */ @media (max-width: 760px) { .hh-grid { grid-template-columns: 1fr; } .hh-hero h1 { font-size: 30px; } .hh-hero { padding: 45px 25px; } }
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Delivery & Shipping Policy

Fast, reliable delivery across the UAE

1

Delivery Coverage

We currently deliver to all Emirates within the UAE. International shipping is not available at this time.

2

Processing Time

Orders placed before 2:00 PM are typically processed on the same working day. Orders after 2:00 PM are processed the next working day.

Working days: Sunday – Saturday (excl. public holidays)
3

Delivery Timeframe

Estimated delivery within the UAE is 1–3 working days, depending on:

  • Product availability
  • Delivery location
  • Courier schedules

Custom or special-order items may require additional time — our team will notify you.

4

Delivery Charges

Enjoy Free Delivery for orders above AED 100.

Orders below AED 100 may incur a delivery fee, shown at checkout.

5

Same-Day Delivery (Dubai Only)

Same-day delivery may be available within Dubai for selected products and areas, subject to:

  • Product availability
  • Courier availability
  • Confirmation by our support team
Additional charges may apply
6

Delivery Method

All orders are delivered via trusted local courier partners. Once dispatched, customers may receive tracking details (if provided by the courier).

7

Delivery Attempts

A re-delivery charge may apply if the courier is unable to deliver due to:

  • Incorrect or incomplete address
  • No one available to receive the package
  • Customer unresponsive to courier communication
8

Inspection Upon Delivery

Please inspect items at delivery. If damaged or incorrect:

  • Report to support within 48 hours
  • Provide photos/videos if possible

Late damage claims may not be accepted.

9

Return Shipping

Defective, damaged, or incorrect items: Harmony House Trading LLC covers the return shipping cost.

Change of mind: The customer bears the return shipping cost.

10

Order Tracking & Support

For order tracking or delivery inquiries, reach out to us: